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njabulo N

1 reviews | Active since Mar 2014

05 Nov 2020, 12:23

Worst service ever expirienced.

I had a contract with cartrack for two years I lost my job I called them to let them know of my situation after that I got a call every month sometimes 3 times or more. All the time it's different agents, i made an arrangement to pay them R100 monthly I still got calls every month requesting me to pay which was annoying because I was honouring my arrangements today I got a call from attorneys saying my account has been handed while I have honoured my arrangement. This company has a very *********** accounts department. I will never do business with them I know I am a drop in the sea to them. I have never experienced such a pathetic customer service.

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Replies (1)
Cartrack
Cartrack's reply05 Nov 2020, 13:10
Official
Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team