NM
Ntlogeleng M

1 reviews | Active since Dec 2018

27 Nov 2023, 12:10

Worst service ever!!!

I've had the worst service ever. I locked my car keys together with my phones in the car, I called Cartrack requesting them to assist me and I provided them with an alternative contact numbers. They called me on the an alternative number and they informed me that they will call locksmith and I must pay. They then gave locksmith the same number that I said the phone was locked in the car. Knowing that they are also my broker I expected them to call my insurance but they never did. I had to call my insurance on my own. I dicided to downgrade their device and we agreed that they would debit my account on the 15th for downgrade. They decided to debit on the 25th when I had no money in the account and my bank balance was on a minus.

No matter how excited you can be never install a tracking device from Cartrack. 🚮

0
Replies (1)
Cartrack
Cartrack's reply27 Nov 2023, 12:29
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team