LB
Louie B
1 reviews | Active since Dec 2023
29 Dec 2023, 15:08
Worst service ever
It's the 4th time I scheduled a visit for a reinstall. No one pitched or called. Call centre don't even make notes and drop the phone on your ear. Another appointment was missed today again. No feedback or callbacks. Yesterday was supposed to install at8am. Tech did not pitch. Today 12am no one pitched. If my vehicle gets ****** I will held you liable. Quick to deduct money byt slow to deliver service. Once my reinstall was finnaly done I will think about it to change my review. Mr Bergh. ***
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
29 Dec 2023, 15:45Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply29 Dec 2023, 15:45
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
LB
Louie B's updateReviewer Update
02 Jan 2024, 10:51@cartrack. Still no resolution. When are you going o send a tech for my reinstall I paying for. To date since you responded no feedback. Please sort this out ASAP
LB
Louie B's update02 Jan 2024, 10:51
Reviewer Update
@cartrack. Still no resolution. When are you going o send a tech for my reinstall I paying for. To date since you responded no feedback. Please sort this out ASAP
LB
Louie B's updateReviewer Update
05 Jan 2024, 14:48Sorted eventually thank you to the person who followedup and resolved my issue.
LB
Louie B's update05 Jan 2024, 14:48
Reviewer Update
Sorted eventually thank you to the person who followedup and resolved my issue.