Worst service EVER

I have been told because of the fact numerous times by your consultants that because they are changing my due date to the 7th as SASSA dates change every month.But for the lasth several months on or before the 6th of the month they already start calling me and harassing ne to make payment and I keep explaining to them about the sassa payment and explaining to them that I am paying my account from my sassa.

And then every time I get prommised that they will set the due date to the 7th. And then the next month it happens again that the next month and the next and the next and the next. I have this month managed to make the payment on the Friday before the 7th and then send through the proof of payment to your accounts email address and then still at 7 on the monday morning you started phoning me demanding for payment.

Since then I have sent you 50 emails that with my proof of payments to all the cartrack email addresses that I have as proof that I did pay and still this morning I received an email with a statement indicating that my account is in arrears, HOW ON EARTH DOES THAT HAPPEN????? I HAVE PAID MY ACCOUNT?????

I demanded to speak to a supervisor or a manager several times before and EVERY TIME I get ignored. Cartrack has ZERO RESPECT for their clients. They simply do not care. The only thing that matters to them is MONEY. Not their customers.

And I bet I am going ti get a message again in reply to say cartrack appologises about the incident and they will do everything to rectify the situation, however that is where it stops. Nobody goes further with a complaint to try and resolve the matter. Next month the same matter again happens again and then the month after that and the month after that. I am 100% regretting EVER signing uo with cartrack and I am busy advising EVERYBODY that has an ear to listen, to stay away from cartrack and to not even touch them with a 10 foot pole.

I am realy dissapointed with cartrack. Realy expected more from them. I demanded to speak to a sipervisor or a director and I was just shown the middle finger.

I bet I am going to get the same generic reply to my message, the same that they give to everybody and then that is where it is going to stop. Mark my words. I am just another cash ciw.