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Anchen Dempers dempers.anchen

1 reviews | Active since Jun 2022

19 Oct 2023, 18:26

Worst Service & Company I have ever used!!!

This is BY FAR THE WORST COMPANY that I have had to work with. I never signed a contract, I was on a month-to-month with them. I sold my car a year ago already and they still phone me every single day claiming that I owe them money, they still try to debit my account every month and this all after I cancelled the service right after I sold my car. They gave me over to Viljoen Attorneys (who also phones me every single day claiming that I signed a 3 year contract - I'm still waiting for proof) and yet they still claim my account is NOT CANCELLED LIKE I TOLD THEM TO DO A YEAR AGO & THEY ARE STILL CHARGING ME MONTHLY COSTS!!! I am usually the nicest person to consultants, but neither of these companies can even make a note that someone already phone me that same day - This is absolutely pathetic!!! I am so disgusted with this company, don't ever use them!!! And, Cartrack, don't even bother with your pathetic apology that you copy & paste to every bad review - use your resources to solve problems and to stop your extremely rude employees from HARASSING me EVERY. SINGLE. DAY!!!

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Replies (1)
Cartrack
Cartrack's reply19 Oct 2023, 19:21
Official
 
Good day, 
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. 
 
Kind regards
 The Cartrack Team