NV
Nobubele V

1 reviews | Active since Aug 2020

26 Aug 2020, 13:17

Worst service!!!

I bought my car from vw in 2017 and apparently it had a cartrack device that I “signed” for. Fast forward to 2020 25 Aug 2020 they only debiting my account for that device that I don’t even use and when I call cartrack, no one takes accountability for that as to why is it only debiting now and I wasn’t even informed about it.

I also have a tracker that I am happy about and I don’t need this. I cancelled it today after 3years of them keeping quiet about me having their device and only debiting today!!!

I’m not happy with your service and I’ll make sure everyone knows how you treat “your customers”

0
Replies (1)
Cartrack
Cartrack's reply26 Aug 2020, 13:20
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
 The Cartrack Team