Worst service

I have received the worst service ever from Cartrack. I had the device installed in my Polo, and after several incidents occurred, I received no communication or assistance from Cartrack whatsoever. My vehicle was later involved in a major accident, and still there was no response from Cartrack, even though I had a dashcam and 24-hour assistance included.

When I called after the accident to cancel the service, I was told that I still need to pay R3,000, even though the vehicle is a write-off. I was informed that I am still bound by the contract and must continue paying for it. This is extremely unfair and unacceptable.

When I requested a copy of my contract and all relevant information, I received no response. The service from Cartrack has been horrible, and I am dissapointed