worst seevice ever

I was told the tracking device and panic button in my car is faulty over a month ago and that they'll arrange for a technician to come fix it. Since then there hasn't been any communication from you instead when I call I' get transferred from call to call? So what am I paying for if I'm driving around with faulty devices that you are well aware of? I need to have my contact cancelled and don't tell me about cancellation fees when you failed yo deliver on your side.

My car was broken into, window removed. Alarm did not go off and the agent I spoke to did not kept telling me that everything is fine on their side they did not get any notification from the car. After all my efforts to get this fixed your company does not care at all instead you are just collecting miney