Worst of the worst

‪@CartrackZA I’ve been waiting for a call back from you people since November. I pay R199 a month for the worst service I’ve ever received in my life!!!!!!‬ ‪You say you provide accident emergency assist.. I was in an accident not a single call from you. My car went in for repairs they disconnected the battery for over 7 days not a single call from you to ask if I’m okay or to say the battery was disconnected. Instead the call center agent argues with me telling me my car was not in an accident. I’ve sent you pictures, police dockets and insurance paperwork not one person I’ve emailed hundreds of times or spoken to in countless phone calls who says I’ll call you back has called back with an explanation. Not one. Not to mention that I had to call and email every month to get you to take your payment because your finance department didn’t know to load a debit order properly so as a result I would get ugly snarky phone calls n messages about outstanding payments and weak apologies on the phone when you realize it’s your fault the debit orders don’t run. The service I received is absolutely appalling. The closest I’ve gotten to a call back has been Me reversing the payments every month because I called in November and tried to cancel so you can fetch yr ****, and again someone was going to call me. I’m still waiting. I waste my money paying R199 for R99 and less service and not a single person has the decency to call me and explain why I had my accident in august. I’ve been waiting for a call back since. ‬