WORST NIGHTMARE OF MY LIFE!

Cartrack has been nothing short of an absolute nightmare to deal with. I am beyond frustrated at this point. They have been deducting random amounts from my account with no explanation, and even after I CANCELLED their service, they are STILL debiting me. That is completely unacceptable and feels borderline *****ulent.

Trying to get answers is a complete waste of time. The call center agents are some of the most unhelpful, rude, and poorly trained individuals I have ever dealt with. They speak to you with disgusting attitudes, drop calls when they clearly don’t have answers, and make no effort to resolve anything.

Their WhatsApp support is even worse, you wait hours for a response, only to get vague, useless replies that don’t address the issue at all. It’s slow, inefficient, and honestly feels like they just don’t care.

As for management? Completely useless. The manager is never available, never returns calls, and clearly has no interest in resolving customer complaints. It’s shocking how a company can operate with such a lack of accountability.

This entire experience has been exhausting and infuriating. I would strongly advise anyone considering Cartrack to stay far away. If you value your money, your time, and your sanity, do not sign up with this company.