BH
Babongile H

1 reviews | Active since Apr 2026

02 Apr 2026, 12:40

Worst experience with car track the business itself and the agents that call nonestop to ask you the same questions over and over again, without actually resolving the issue

Worst experience with car track the business itself and the agents that call nonestop to ask you the same questions over and over again, without actually resolving the issue. But for the fist time in 2 years, Had the pleasure to be assisted by Hlekile Hlabisa. She was sincere, understanding and mostly HELPFUL. When her manager couldn’t handle the situation, she went the extra mile to ensure that she investigates the issue i had with car track, and furthermore provided solutions to my issue because I was wrongfully blacklisted. I appreciate her help, and because of her professionalism, the business should consider promoting her for good work. Keep up the good work Hlekile Hlabisa, car track should value you much.

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Replies (1)
Cartrack
Cartrack's reply02 Apr 2026, 13:06
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team