WP
Wendy P
1 reviews | Active since Jan 2014
08 Mar 2022, 08:53
Worst Experience with Car Track
I have had the Worst Experience with Car Track. 1. My car track App has never worked since last year September. 2. Reported to Car Track and two technicians have been sent to “repair” the devise. But still not working. 3. Car Track Fleet Department has reported that they also cant see the vehicle from their side. 4. I personally need to make daily follow ups with Car Track & so much of my airtime had been used in relation to this query. 5. So in essence i have been paying for a service that does not work since September. 5. When i call to cancel i am told of a R2k cancellation feee. Imagine that? So what is the point of having a Car Track and one cant even track their vehicles.
Helpful (0)
Replies (2)0
Replies (2)Cartrack's replyOfficial
08 Mar 2022, 09:57 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply08 Mar 2022, 09:57
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
WP
Wendy P's updateReviewer Update
09 Mar 2022, 17:12Please don’t apologize, just fix the query that i have been complaining about!!! And can you provide a time frame because til today i have still not been assisted or contacted by Tracker…
WP
Wendy P's update09 Mar 2022, 17:12
Reviewer Update
Please don’t apologize, just fix the query that i have been complaining about!!! And can you provide a time frame because til today i have still not been assisted or contacted by Tracker…
