Worst experience I have ever had.

I had two cars with car track. I cancelled the first one in August 2022. After which Cartrack kept on debiting my account for both cars for the following few months, I then completely stopped paying my account, demanding that Cartrack either refund me for the additional few months, or give me credit. This went on for about 4 months, nothing happened even after I explained the situation to 10+ Cartrack employees, two of them was Kim Adams and Noluthando Ndlovo. Eventually I settled the account just to get rid of the hassle of someone phoning me 4 times per week and me having to explain the situation to them. In February of 2023 i then cancelled my other car with them. This time i did not put money in the account afterwards because I was afraid that the same would happen. I sent the form to Nasiphi Nkojane on 28 February. Two months later after again speaking to numerous people from Cartrack, I find out that the Car had not even been cancelled on the system. In the following few months I have forwarded all relevant emails as proof of Cancellation in February to Carmen Samuels, Masenate Letsie, Ivette Maghopi and Ashante Van Rooyen. Not one of them have sorted the situation out, I have tried to get a hold of them but they are never available and never phone me back. I have now been pleading to 20+ Cartrack account department employees over the last few months to please just check on the system and send me a correct statement showing that the car was cancelled in February, so that I can settle the month or two balance. But they keep on sending me statements that says the car was only cancelled in May. This has been the worst experience I have ever had with any company. These people as *********** and unprofessional. They will never help you to resolve any situation that does not make them money, especially if they owe you money.