TE
Tonie E
1 reviews | Active since Jan 2019
04 Dec 2019, 11:18
Worst experience ever!!!!
Worst experience ever!!!! called cartrack to remove my tracker and reinstall into my new vehicle a form was sent that had to be completed this was done and sent back on 28/11/2019 i received a call on 2/12/2019 explaining to the guy that i have already bought a new car and the old unit needs to be removed urgently i have been trying from the 2nd till now to get this scheduled called in a few times asking to speak to the manager and the phone just gets put down this is unacceptably service!!!!!!!
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Cartrack's replyOfficial
04 Dec 2019, 12:20 We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
Cartrack's reply04 Dec 2019, 12:20
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
TE
Tonie E's updateReviewer Update
04 Dec 2019, 13:22 I will not deal with another consultant please have a manager call me from scheduling i was at your pretoria branch where your own staff admitted that headoffice is useless "words from your own staff" and clients in pretoria need to drive into the branch to get assisted totally unacceptable!!
TE
Tonie E's update04 Dec 2019, 13:22
Reviewer Update
I will not deal with another consultant please have a manager call me from scheduling i was at your pretoria branch where your own staff admitted that headoffice is useless "words from your own staff" and clients in pretoria need to drive into the branch to get assisted totally unacceptable!!