TN
Trust N
1 reviews | Active since Aug 2022
11 Aug 2022, 09:34
Worst experience
My Account was handed over Nimble Group, i then proceeded to settle and sent cartrack the paid up letter. They refusing to remove my name from ITC saying i need to pay R1800 penalty fee even after the account has been settled. Aren't settlement amount supposed to include all fees payable? Cartrack customer services is the worst. I've called their customer service and a lady by the name of Boitumelo is not helping at all. Can't buy anything on credit coz of this nonsense of Catrack.
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Replies (2)
Cartrack's replyOfficial
11 Aug 2022, 10:20 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply11 Aug 2022, 10:20
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
TN
Trust N's updateReviewer Update
11 Aug 2022, 10:52Your contract doesn't speak to the R1800 OR WHATEVER THE AMOUNT. I have read the contract clearly, stop ripping us off. Fix my account and remove the listing, i do not owe you.
TN
Trust N's update11 Aug 2022, 10:52
Reviewer Update
Your contract doesn't speak to the R1800 OR WHATEVER THE AMOUNT. I have read the contract clearly, stop ripping us off. Fix my account and remove the listing, i do not owe you.