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sydwell O
1 reviews | Active since Jun 2013
26 Jun 2025, 23:05
Worst experience
It's been night mare , since from installation day on 19 may 2025 till now on 25 June 2025, , I never received any solution or help from this company, complain about wrong camera, request cancellation of camera or termination of contract, no action has been taken, empty promises, I am stuck with problem, billing department is busy debt on my account, revises it because no justice on my case, customer service keep on investigation, escalating , please come and fetch your staff, I won't pay for cancellation fee as well, leave me in peace , sick and tired of empty promises
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
27 Jun 2025, 12:26Good day Sydwell,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply27 Jun 2025, 12:26
Official
Good day Sydwell,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
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sydwell O's updateReviewer Update
28 Jun 2025, 01:55Good evening
I will neve recommend anyone to this **** company, they fail to keep the promise and on exchanging a wrong camera on my car since from day one 19 may 2025, now the are forsting me pay cancellation, I am very disappointed and angry as well, I won't pay it , u can come and remove your staff and leave me in peace
I will neve recommend anyone to this **** company, they fail to keep the promise and on exchanging a wrong camera on my car since from day one 19 may 2025, now the are forsting me pay cancellation, I am very disappointed and angry as well, I won't pay it , u can come and remove your staff and leave me in peace
sO
sydwell O's update28 Jun 2025, 01:55
Reviewer Update
Good evening
I will neve recommend anyone to this **** company, they fail to keep the promise and on exchanging a wrong camera on my car since from day one 19 may 2025, now the are forsting me pay cancellation, I am very disappointed and angry as well, I won't pay it , u can come and remove your staff and leave me in peace
I will neve recommend anyone to this **** company, they fail to keep the promise and on exchanging a wrong camera on my car since from day one 19 may 2025, now the are forsting me pay cancellation, I am very disappointed and angry as well, I won't pay it , u can come and remove your staff and leave me in peace