LL
Lerie L

1 reviews | Active since Dec 2019

22 Apr 2025, 21:07

Worst Disappointment

Really not impressed with cartrack, it is close to a full month without replacing my tracking device in the car after i sold my previous car, However the cartrack team has been chasing me for replacement fee which I have paid and once payment was made they stopped calling and no one is giving me and update on when they replacing the tracking device, They will be debiting the premium before Month end once again for a device that is not in my car, how ever should I need my car get ****** between now and the day they decide to replace they will refuse to take accountablity for the delay in replacing the device, I honestly regret the day I took their marketing call for a new sale.

0
Replies (1)
Cartrack
Cartrack's reply22 Apr 2025, 21:09
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team