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Abdullah

1 reviews | Active since Oct 2023

05 Mar 2026, 16:50

Worst Customer Support

WhatsApp support is useless:

1. I messaged and a response is given hours later 2. I was told that I need to be rerouted to another department and I am asked if I would like to be called. Why would I WhatsApp if I wanted to call. 3. Then I'm told my query will be escalated to the right department. 4. The chat is ended with no follow up. No reference number given. Absolutely terrible support. My query hasn't been. Sorted till today It's been 20 days. Can't wait to get rid of CARTRACK.

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Replies (1)
Cartrack
Cartrack's reply05 Mar 2026, 17:02
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team