WORST CUSTOMER SERVICE EVER!!!

Cartrack has been quick to sell their product and also give the best at the beginning.

The first week i had got them to install the devices on both my vehicles , in the same week i had a few issues ive sent emails and also tried calling in and as usual when you call the call center theres always this thing off going from department to department.

Going 3 months later i still have the same problem with both the devices. It gave me incorrect readings almost everyday in those 3 months. and many other issues.

It came a point where no one got back to me or responded to my emails ever since i had a problem. The day i called in and i was absolutely ****ed off and asked them to please remove the devices out of both my vehicles, they then want to book a repair.

I was not happy with the services i have received till now. I went to a car track fitment center 2 weeks back for them to remove the devices out my vehicle and still no help. I have stopped the debt order and ever since i have then not to mention any names here but i have been receiving calls from cartrack harassing me to pay.

And i will not be paying for something that hasn't been working since the first week it has been installed in my vehicles. I left the debt order to go off for 4-5 months and now that i have stopped it i am being harassed. when they contacted me to take the product they haven't mentioned to me theres a cancellation fee that would needed to be paid. So i have asked them for proof they said they cannot assist me with that.

like written i dont want to mention names but below are the positions i've been dealing with: * team leader from the call center * richards bay fitment center * sales team.

Till now no one has removed the devices from my vehicle but i get harassed for payment.

Going further i dont wish to deal with cartrack and i would not recommend it to anyone for that matter.