1 reviews | Active since Jul 2024
WORST CUSTOMER SERVICE !!
Worst company ever when it comes to customer service - when the device needs to be installed, they are there same day but if there is a problem you wait forever.
My device has been draining my battery for the last month, 1st call they "forgot' to log the complaint, 2nd call 2 weeks later they eventually rep**** we need to wait 48 hours - they came out and the devise was faulty.
Now the new device is doing the same thing 1 week later!!!
I tried phoning the call center to ask for assistance but the answer I got was a straight " I won't help you and I will not transfer you to the manager"
My car battery I'm sure has been damaged by this constant draining the last month - but they are not "responsible for the damage''
I DO NOT RECOMEND DOING ANY BUSSINESS WITH THIS COMPANY!
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
