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clinton P
1 reviews | Active since May 2011
19 Oct 2020, 11:13
Worst customer service
I had taken a contract with this company, and requested a cancelation. After I requested a cancelation I have received numerous calls from them saying I'm in arrears yet having made a payment arrangement to pay at the end of the month. Today I received a notice from them saying that I am in arrears and they will list me with the credit bureaus, this despite having made an arrangement. This company has the worst customer service and ethics. I will never recommend them to anyone. Please think twice before you sign up with them.
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Replies (2)
Cartrack's replyOfficial
19 Oct 2020, 11:17 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply19 Oct 2020, 11:17
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
cP
clinton P's updateReviewer Update
18 Dec 2020, 10:46After settling this account (PILL01140) so that they can cancel I get yet another call from cartrack today, saying I'm in arrears of R99. 87. I had been given a settlement amount which was paid off. I had to literally beg cartrack to cancel the contract on my system and eventually got a confirmation of cancellation. Now they at it again, that I am in arrears. I will definitely not ever recommend this company. They are completely inefficient and just try to get money out of you unnecessarily. Please please be very aware and really really think about signing up with them. I have had terrible experiences with them!!!
cP
clinton P's update18 Dec 2020, 10:46
Reviewer Update
After settling this account (PILL01140) so that they can cancel I get yet another call from cartrack today, saying I'm in arrears of R99. 87. I had been given a settlement amount which was paid off. I had to literally beg cartrack to cancel the contract on my system and eventually got a confirmation of cancellation. Now they at it again, that I am in arrears. I will definitely not ever recommend this company. They are completely inefficient and just try to get money out of you unnecessarily. Please please be very aware and really really think about signing up with them. I have had terrible experiences with them!!!