Worst Customer Service

The Worst customer service from Cartrack. Had a Camera and tracking device installed recently, and found out that the device is draining a brand new battery flat in a few hours to the point where by car cant start. A week ago I contacted cartrack to send a technitian out to fix the problem. Several days later I get a sms that the logged fault was cancelled because the technitian could not get hold of me. Had no missed calls on any of my numbers. Three days ago I logged the fault again and got confrimation again that it was logged. I decided to follow up after not hearing from a technitian, only to be told that they can only have a technitian available to come out on the 3rd of March. Two weeks from now So I can be stranded at any time with a flat battery for the next two weeks. I also had to pay a mechanic to confirm that their camera is the fault, and when I spoke to the Consultant on the first time I called they also confrimed that the device is having issues. So now I must wait with a battery that continues to go flat, and probably damaging a brand new battery. And unfortunately I am bound by a contract