1 reviews | Active since Aug 2017
WORST COMPANY TO TAKE A CAR TRACKER FROM
If I could give Cartrack a ZERO Rating I would. I phoned them on the 16th July wanting to cancel my contract. The guy I spoke to told me that I have to pay for another month if I wanted to cancel, so I told him I was never informed about that and I would like to listen to the recording of when I joined them. He told me he would phone me back. Well today is the 29th and I still have not heard from him, so I phoned again. Only this time I was told there was no record of my conversation from the 16th and I would have to pay for another month. THIS IS DAYLIGHT ******* and because of *********** staff I have to pay for their shocking service. The first time I phoned the person put the phone down in my ear when I wanted to speak to their manager. Then when I phoned again the manager took so long to take my call that the call dropped, but not one person has bothered to phone to assist me.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
