Worst company to get a cartrack contract from!!!

Please be informed that this company is the worst to take out a car tracking contract from. For weeks my vehicles tracker was not working. I emailed numerous times just to be told I need to do a maintenance check every single month. They had to come and physically "reset" the device. That was the first issue. Secondly I bought a new car and wanted the old tracker moved to the new car. So I'm told it's R870 to "move" the device. I made arrangements to pay it off in two instalments as I didn't have the money at that time. The first debit went off on the 30th of September of R445. There a debit order went off on the 1st of October of R164 with my normal instalment (which was R149 as per my contract!!!) These amounts were not what I agreed on. Yesterday, the 14th of October, my account was debited with the amount of R149. This was an unauthorized debit order. I contacted the client service center accounts department and had no answer. I then called again and chose the option for "new customer" and call was answered immediately. I was told that since my account is in arrears they can debit my account whenever they want. I asked the woman what about the arrangements and she just said they can debit when they want. She couldn't give me any further information since it is weekend and debit orders don't show over weekends. My tracking app was also suspended because I am in arrears. Although I was told that if I make an arrangement for 2 months it will not be suspended.

This company is the worst to do business with.