1 reviews | Active since Dec 2019
Worst company in cartracking
I would like to give them 0 stars. They wrong fully deducted the cancelation fee end of december for the second time. Then they said I must go to the bank to ask for a reversal of the wrongly deducted cancellation, which I did. End of January I saw cartrack deducted the R80.10 bank fees from my account and did not even deducted the monthly installment by debit order as usual, but now I get massages to rectify there problems. I opted for the debit order option for a reason firstly! Secondly they deducted the cancelation wrongly and now deducting the banking fees from my account.
If that isn't enough they phoned and massaged me a whole weekend in January that there was n problem with my 1 unit. Finally when I got fed up and found the control room it was an unit in a vehicle that was sold almost 14 months ago.
Looks like cartrack busnes ethics are questionable at best. And there operational side useless. Believe its time to see cartrack for what it is and move on and get a company that can supply a service.
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
