Worst Company Ever (Red Flags)

This company should just shut down! They don’t deserve to be operating! I’ve been calling and calling them with no success on fixing their faulty device and today I’ve had it with them! Because of the faulty device it cost me more than double in insurance cover. They keep telling me that someone will call to arrange for fixing of the device, but there is no communication! I will stop paying for this pathetic service if things don’t change, this is not the first time that I’m having problems with them, I literally just had someone on the line asking me how I’m doing and when I said I’m not doing good they hang up on me! How’s that for service? They tie you up to 36months contract and when you want to cancel you have to pay a cancellation fee, but yet they can’t provide a service!