BB
Bertus B

1 reviews | Active since Feb 2012

14 Nov 2020, 09:38

Worst Company Ever.

This is the worst Company ever. I joined the 13th of October, Installed the tracker in my new vehicle. I then decided to move the tracker to a new vehicle. They initially wanted to charge me R600 for this change. Eventually they managed to install a new device in my new vehicle without uninstalling the old device. I then started receiving phone calls to make arrangement to settle R870.00. I did not agree and they harassed me endlessly with phone calls. This is now after one month and two payments already made. I then decided to cancel, and they wanted to Charge me R2,600.00 for a cancellation. To date I paid R3,000.00 , R870,00 and then another debit order of R870.00 This is now for a simple service of R199.00 per month. These guys are just trying to rip of customers. Please never make use of their services.

0
Replies (2)
Cartrack
Cartrack's reply16 Nov 2020, 09:38
Official
Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
BB
Bertus B's update16 Nov 2020, 09:52
Reviewer Update
This is a Major inconvenience. Not just a simple reply like this, but lets wait and see how you can sugar coat this one.