WORST COMOANY EVER!

If I could give this company a Zero I would have. So it's been more than a year that I've been with Cartrack. When the technitian installed the tracker they damaged the plastic cover near my wipers. So when I complained about it, they sent out someone else to come and have a look, he told me it could take 2 - 3 months for the claim to be prosessed. By all means I waited, waited and waited, a year later I mailed them asking to track my car, first off they can't find my detail on their system, going on, waiting for feedback regarding the damage as well, and so I waited, waited and waited some more a year and six months passed and here I am, STILL WAITING. I disputed the debit order last month, quickly they can grab a phone to make the "Money Call" telling me they will be taking double the debit order on the 26th, so I sent them a mail AGAIN yesterday saying if they can't track my car by friday and give me solutions regarding the damage they can expect another dispute UNTILL I get answers. They mailed me back today I should ask they contract holder to let them know that they are allowed to help me, BUT THIS WAS ADDED WHEN THEY INSTALLES THE TRACKER FROM DAY ONE .Took them a full year and six months to tell ke that. This place is totally USELESS with their feedback, I don't know why they pay the staff cause they can't even do their damn job!