Worst client experience
<p>I'm not sure where to start with Cartrack. </p> <p>I've been getting smss that Cartrack tried to call me urgently (which they didn't) and my tracking unit is not responding to tests. I called the help line and was transferred from one operator to another, at least 10 times!!! I was on the phone for around 30 minutes and every persons response was to transfer me to someone else. At the end I decided to cancel my service. </p> <p>I am not sure how you operate your business or call your so called Client Services any kind of service! </p> <p>I couldn't even log into the Client Services website. I used the forgot password functionality and even that password doesn't work. </p> <p>WORST EVER EXPERIENCE. I WILL MAKE SURE I DETER MY FRIENDS AND COLLEAGUES FROM USING CARTRACK.</p>
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Cartrack's replyOfficial
24 Apr 2017, 16:20We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
Best regards,
Cartrack's reply24 Apr 2017, 16:20
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
Best regards,
's updateReviewer Update
10 May 2017, 18:00This official business reply is a copy-paste for all the complaints.
I haven't received any feedback since this automated reply.
Cartrack is the most useless business who doesn't care about their clients.
's update10 May 2017, 18:00
Reviewer Update
This official business reply is a copy-paste for all the complaints.
I haven't received any feedback since this automated reply.
Cartrack is the most useless business who doesn't care about their clients.