MH
Merc H

1 reviews | Active since Jul 2018

04 Sept 2026, 09:32

Worst car track

recently had my vehicle tracker deinstalled and reinstalled by cartrack on 27 August 2026, with the installation handled by Nelton/Nelson for installation.

Unfortunately, my experience has been disappointing. I have repeatedly raised a concern that the odometer reading displayed on car tracking app does not correspond with the actual odometer reading on my vehicle. Despite bringing this to their attention, the issue has still not been properly resolved.

For a vehicle tracking system, accurate mileage information is important, and I expected the installation/reinstallation to be done correctly and the system to reflect the vehicle’s actual information.

I am hoping cartrack will take this complaint seriously, investigate the installation and tracker configuration, and provide a proper resolution rather than leaving the customer to repeatedly follow up about the same issue.when they already deducted 870 for de/ installation

Date of reinstallation: 27 August 2026 Installer: Nelton/Nelson Issue: Tracker app odometer reading does not match the vehicle’s actual odometer reading.

I would appreciate better communication, accountability and a proper resolution to this matter.

0
Replies (1)
Cartrack
Cartrack's reply04 Sept 2026, 09:49
Official
Good day,

Thank you for making us aware of this issue. Please accept our apologies for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team