TL
Tania L

1 reviews | Active since Mar 2025

22 Jul 2025, 08:09

Worst business!!!!!

I'm writing a review once again about cartrack, about a simple issue that was suppose to be sorted out months ago, this is by far the worse business you can sign up with, please !! Think 2 times before you do. They can't sort out any issues !! ,my device was installed, 1 month went by !! it never worked/ was not activated !! After another month of waiting ,The inspector came out to check ,he confirmed that installer had messed up!! Now it's been another 2 months later stil no resolution,iv probably been calling over 50 times, they can't even dispatch you to the relevant people that is able to help you ,it's like they don't have managers ?stil No1 can sort this simple issue out ,only promises and promises of call back which I never get...I am dump stuck with how this business is still standing...so now I have stop paying now I can get up to 10 calls per day from 'accounts department,how ironic !! Now I have to repeat the same thing to 10 people per day because this people don't even make notes when taking calls ,!!! Omw I can't with this people anymore.

0
Replies (2)
TL
Tania L's update22 Jul 2025, 08:13
Reviewer Update
Please don't send that automatically reply to me again,that you always send all complaints that comes here
Cartrack
Cartrack's reply22 Jul 2025, 08:25
Official
Good day Tania Leonards,

 We sincerely apologise for the delay in resolving your query. Please be advised that we are currently re-investigating the matter, and feedback will be provided by the close of business today. 

Kind regards,
The Cartrack Team