SA
Samantha A

1 reviews | Active since Jun 2020

07 Dec 2021, 09:06

Worse customer service ever!

I would not recommend anyone make use of cartrack, they do not tell you that when you make use of their services, you are enter into a contract with them for two years. When you want to cancel the contract due to poor service, you're liable for the entire duration of the contract. I entered into a payment arrangement to pay off the amount due to them but every month I still get reminder emails, texts regarding blacklisting and now the latest legal summons. Steer away from making use of their services, I learnt the hard way.

0
Replies (1)
Cartrack
Cartrack's reply07 Dec 2021, 09:09
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team