HM
Henelia M

1 reviews | Active since Jul 2020

11 Oct 2022, 16:27

Worse customer I have ever experienced.

I paid premiums for3.5 years. When my car was ****** on 31 August 2022 the best they could do was call me 3 times since then demanding premium payments. And send an email. I phoned customer care after the second time to ask them to stop but would you believe I got another call the same day! Worse customer care in the world. I would stay away from using this company at all costs.

0
Replies (1)
Cartrack
Cartrack's reply11 Oct 2022, 16:45
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.

Kind regards 
The Cartrack Team