RC
Ruan C

1 reviews | Active since Nov 2024

26 Nov 2024, 10:57

Won't recommend, terrible service.

As installing a tracker which is already a grudge buy because our insurance makes us install trackers you would hope that the service would be great and the money spent would be worth it. Unfortunately with Cartrack that is not the case. Car ****** and not found, no big surprise there even though we had 2 trackers installed in the car. Now it's been more than a month that we've been struggling to get them to install trackers in the new vehicle, 3 time the appointment was cancelled last minute and once they didn't even bother to pitch. Contract signed for 4 vehicles and this is the service we receive. Would absolutely not recommend them as you would most probably regret doing so. The relationships manager also useless, don't even bother phoning or messaging as you will not get an answer or a response. Terrible to say the least!

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Replies (1)
Cartrack
Cartrack's reply26 Nov 2024, 13:06
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team