Why must I pay cancelation fee if car has been ******

Good day,

Thank you for your feedback, and we sincerely apologise for the confusion and concern caused by the billing amount.

We understand how frustrating it is when a deduction differs from what was expected. There may be factors, such as pro-rata charges, that contributed to this, but we’d like to review your account to provide a clear explanation and resolve any discrepancies.

We appreciate you bringing this to our attention.