why does this make sense to you

why does this make sense to you if a car is written off by the insurance I need to pay for a cancellation fee why so you are saying if my house burns down I still need to pay ADT that does not make sense to me I told you that I have anther car where we can put this unit you are now asking me where is my car and I told you that it is a write off by the insurance get me a new unit so that I can carry on with the contact or you can track down my old car and bring that unit to this car I have since you are a tracking company