1 reviews | Active since Jun 2018
WHY AM I BLACKLISTED IF I CANCELLED MY CONTRACT
Why am I receiving emails that my account was handed over to your lawyers and I am blacklisted when I have cancelled my contract? I have been with car track for more almost three years, I came to a decision to cancel after I received very bad service from their team. I notified cartrack of my desire to cancel their subscription and was told to send a cancelation form and that they will send someone to come and take out their tracking unit. I filled the form sent it, and they aknowledged receipt. I never heard from them again. But they continued to bill my account????after I had told them my form. Now my account was handed over to their attorney still I have no idea why. I am receiving calls about my overdue account??? How if I cancelled my subscription and recent email I received is that I have been blacklisted. I regret the day I signed a contract with cartrack, their service is bad, they dont have a good tracking system for their interactions with their clients when there is a problem. I really would not recommend them to anyone, I am now harassed by calls that all the time I have to explain the same thing to their call center agents, and they would say they will follow up and get back to me but never will. I am receiving emails, smses, calls about my overdue account and now they are telling me that I am blacklisted HOW????? I CANCELLED MY CONTRACT, WHY AM I BLACKLISTED.
The Cartrack Team
The Cartrack Team
I am still waiting for the matter to be resolved. I received a call from DVLAW Grey Jumble, I explained what happened and he said I must send him my bank account statement because according to his data (account statement) I missed a payment in September 2022 (which is not true), and he will advise the next steps. I sent the statement highlighting all the payments made from August 2022- Dec 2022. Till this day, I have not received any form of communication.
I missed a call from one of your consultants, she sent me an email enquiring about the suitable time for her to call me. I responded to the email informing her on when to call me, I am still waiting its been almost 2 weeks waiting for her to call me.
my account got debited yesterday???? an unauthorized debit from Cartrack went off from my account. I don't remember giving anyone authority to debit my account let alone saying that I am reinstating my account with cartrack, but Cartrack debited my account. I am getting more and more frustrated, regretting the day I took a contract with you.
How long will it take to get the matter resolved??????5 years??
I am still waiting for the matter to be resolved. I received a call from DVLAW Grey Jumble, I explained what happened and he said I must send him my bank account statement because according to his data (account statement) I missed a payment in September 2022 (which is not true), and he will advise the next steps. I sent the statement highlighting all the payments made from August 2022- Dec 2022. Till this day, I have not received any form of communication.
I missed a call from one of your consultants, she sent me an email enquiring about the suitable time for her to call me. I responded to the email informing her on when to call me, I am still waiting its been almost 2 weeks waiting for her to call me.
my account got debited yesterday???? an unauthorized debit from Cartrack went off from my account. I don't remember giving anyone authority to debit my account let alone saying that I am reinstating my account with cartrack, but Cartrack debited my account. I am getting more and more frustrated, regretting the day I took a contract with you.
How long will it take to get the matter resolved??????5 years??