TL
Thabiso L
1 reviews | Active since Sept 2020
02 Aug 2025, 10:08
Why add a charge for deactivated device and a car that cartrack confirms it is not covered?
My 2 year contract with cartrack has expired. I received messages that my car is not covered and my device is deactivated but they attempt to debit my bank each and every month. Cartrack seems to be adding monthly charges each and every month and claims that I owe them. How can the service be deactivated and still be charged each and every month?
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Replies (1)Cartrack's replyOfficial
02 Aug 2025, 10:27Good day Thabiso,
Thank you for contacting Car track and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team.
Thank you for contacting Car track and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team.
Cartrack's reply02 Aug 2025, 10:27
Official
Good day Thabiso,
Thank you for contacting Car track and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team.
Thank you for contacting Car track and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team.
