While on call with agent she made a huge sigh which sent a tired of making phone calls to me as the client…

While on call with agent she made a huge sigh which sent a tired of making phone calls to me as the client…. I could not wait to just hang up. Mpho Masuku could be a little more professional and sigh after the phone call that while talking to a client…. Lastly the call only was made approximately 15 minutes later which is 15 minutes of a real hijacking.