TM
Tshilidzi M

1 reviews | Active since Aug 2023

25 Mar 2026, 09:35

When I joined them they told me what they are going to deduct from my account . Sometimes down the line they came with some stories and changed my premium . Fine with that . Now they come with the stories of me owing them some money they didn't tell me ab

They messes up and then want customers to clean up their mess

0
Replies (4)
Cartrack
Cartrack's reply25 Mar 2026, 09:55
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team 
TM
Tshilidzi M's update25 Mar 2026, 10:27
Reviewer Update
Thank you for your response . I hope so too because I feel like I made mistake by coming to your company .
Cartrack
Cartrack's reply25 Mar 2026, 10:43
Official
Thank you.
Kindly note that the matter is currently under investigation. We will provide you with feedback as soon as it has been resolved.
TM
Tshilidzi M's update25 Mar 2026, 14:03
Reviewer Update
How long the investigation is going to take