zS
zandile S
1 reviews | Active since Jun 2013
24 Apr 2025, 09:53
WhatsApp pathetic service
I want to lodge a complaint against your WhatsApp online service. The agent/s is taking his/ her time to respond to my urgent query. After 5-10 minutes of waiting i received the most shocking response which is not even related to my question. At this point I’m so annoyed. Can someone look into this urgently and attend to my query. WhatsApp chat time 09.35am
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
24 Apr 2025, 10:02Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply24 Apr 2025, 10:02
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
zS
zandile S's updateReviewer Update
24 Apr 2025, 16:57I want to cancel my services with cartrack and this is because of your rude agents. I was on a call with Londiwe who placed me on hold for more than 10mins she promised to call back which she hasn’t. I called back spoke to an impolite agent by the name of Yonela, the way to was so nonchalant I had to drop the call. There’s two cars listed under my name and i don’t understand why?
zS
zandile S's update24 Apr 2025, 16:57
Reviewer Update
I want to cancel my services with cartrack and this is because of your rude agents. I was on a call with Londiwe who placed me on hold for more than 10mins she promised to call back which she hasn’t. I called back spoke to an impolite agent by the name of Yonela, the way to was so nonchalant I had to drop the call. There’s two cars listed under my name and i don’t understand why?
Cartrack's replyOfficial
25 Apr 2025, 15:55Good day,
Please note that we will get our consultants to contact you shortly.
Kind Regards
The Cartrack Team
Please note that we will get our consultants to contact you shortly.
Kind Regards
The Cartrack Team
Cartrack's reply25 Apr 2025, 15:55
Official
Good day,
Please note that we will get our consultants to contact you shortly.
Kind Regards
The Cartrack Team
Please note that we will get our consultants to contact you shortly.
Kind Regards
The Cartrack Team