What is wrong with you, Cartrack? Fix my account and stop sending me "SUMMONS", for what?

"Perumal Attorneys has issued you LEGAL SUMMONS. Cartrack or call ***"..... I have been issued with Summons on an account that has a pending Complaint and Cartrack owing me money. Mzansi what happened to CUSTOMER SERVICE? This is so annoying. I am still waiting for Leishka to get back to me, last week already, from the same PERUMAL ATTORNEYS, instead of a phone call, I received an SMS ?