rU
refilwe U

1 reviews | Active since Feb 2018

26 Feb 2018, 10:13

what a shock

I Had a tracker unit from tracker,

today I called them to ask if I can disable the tracker and the old car and move it to the new car,

I go the new of the day, from Hlompho, I need to pay for the tracker in the precious car, or pay R 400 cancellation fee or pay R 1000 plus for a new contract, reason is that they cant move a contract, if sits for 3 years then I need to pay till contract has ended.

now I asked to speak to Team leader, Malanie now tells oh sorry to cancel the contract I need to pay 800 no longer 400

I am waiting to get a telephone call where the agent read for me the T and c's

0
Replies (1)
Cartrack
Cartrack's reply26 Feb 2018, 22:26
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,

The Cartrack Team

Best regards,