What a bad surprise

After multiple calls over the past week Cartrack made an appointment to come and investigate a faulty tracking unit in my vehicle Reg: FRB 015L today at 15:00 at my premises in Waterfall today (13/10/2025) The technician never pitched, I called, the told me to wait they are checking where the technician is, I waited 11 minutes and then they hung-up on me. This is not all, I can vouch that they talk a lot and do very little