CM
Cindy M
1 reviews | Active since Mar 2023
25 Mar 2026, 15:07
Warning, horrible service from consultants. Wait until you sign up....
Zen(Zenzele) failed to capture the correct personal information. The following ladies failed to assist me... they were rude and unprofessional recordings will prove this: Zanele Matsue, Theo Neil, Cebisile Mtshali( Richards Bay branch) My enquiry was in relation to my email adress, wrong document by the technician. No training provided. I will take this up.
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Replies (2)
Cartrack's replyOfficial
25 Mar 2026, 16:25Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply25 Mar 2026, 16:25
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
CM
Cindy M's updateReviewer Update
25 Mar 2026, 16:44Thanks for the response ...M happy with the assistance I got from Zen (Zenzele)...... he has rectified the mistake that was done on the system. He called me and apologized. I Admire his professional behaviour and his patience with me. Thank you "Zen". As for the ladies my comment still stands.....
CM
Cindy M's update25 Mar 2026, 16:44
Reviewer Update
Thanks for the response ...M happy with the assistance I got from Zen (Zenzele)...... he has rectified the mistake that was done on the system. He called me and apologized. I Admire his professional behaviour and his patience with me. Thank you "Zen". As for the ladies my comment still stands.....