Waiting days for contact

<p>So for about a week, every morning when i start my car i get a call from cartrack saying that they got an early alert warning, this only happens once early in the morning, so after a week i figured something must be wrong, phoned to test my unit, the tracking unit is working but the early alert is faulty, they will have the repairs department phone me, they phone me "no they cant fix it as this unit has been discontinued I need to do an upgrade of my system, they will have the services department phone my, after about half a day, I decided i will phone them as i have a high risk car and cannot afford to not have a working unit in my car, great! upgrade done, the installation people will be intouch with me.... one whole day later still no phone call, you do realise that if my car get ****** and the insurance finds out the unit was faulty they wont be paying out and then you will be out of pocket with R150 000.00. The interesting things is when would i have been notified by cartrack that this unit was discontinued????? probably never,,... thats the client service you are interested in, maybe you should stop spending money on adverti*****ts on TV en start focusing on client services... i am waiting.... not so patiently anymore....</p>