1 reviews | Active since Mar 2026
Waiting 7 months to move a tracking unit - **** service.
If l could, I would rates their service at -5.
I have been waiting 7 months to have a tracking unit moved from my old vehicle that has been sold, to my new vehicle.
I have been dealing with suppliers for 40 years and this is the worst service l have ever experienced. Let's be honest, the worst of the government departments are better to deal with as there is no way to describe cartrack's service as anything but simply ****. Anything else would be a compliment.
To Joshua Victor, you should be proud of my previous comment. Ive had no response to numerous emails and still waiting for a competent person to assist me in this simple matter.
Numerous emails requesting manager's contact details, also no response. Really pathetic.
As l am still paying monthly, cartrack now owes me a credit for 6 months as they are *****ing my money. l am paying for a service that l don't have due to their incompetence.
Joshua Victor, your customer service sucks and this is not the first time you are *****ing my money. Take note of customer complaints. l will never recommend cartrack to anybody or use their services once my contract expires.
My recorded phone calls will relay my frustration and anger with the incompetence of cartrack.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
