1 reviews | Active since Apr 2026
Very very bad service from CARTRACK....
When i bought my new bakkie it came with Cartrack installed and I was pleasantly surprised because my experience with the other company was not very good but Ai ai to my surprise the bad service of Cartrack shocked me....let me explain I did see on there adverti*****t they had 2 cameras on the market one that shows only the front of the vehicle and the other one inside and outside,so I phone them because the one that shows inside and outside were on a " special "when I phoned Cartrack the woman who helped me said no apparently it is not on a special so she give me the one that shows only the outside front of my Bakkie.....so they came and installed it......tot a. Week passed and the audio of the camera was not working so I contacted them several times and I meen several times so at last they made a appointment for a Friday 14:00....Friday afternoon the technician phoned me and told me the office said he must come on Saturday to fix the camera that is after a canceled all my appointments for Friday afternoon so I said To him am not at home Saturday so he suggested Sunday morning 07:00 so I said ok fine so did come to "fixed " it but to my surprise Monday morning when my wife went to work I saw that the camera was now totally offline and now you can't see nothing......this is now from bad to worse.....so I started to contact Cartrack a gain on WhatsApp with a massage in two languages Afrikaans and English to my surprised they WhatsApp me back and tell me i must please send a message in English to be helped so I send the same massage in 5 language so someone called me with a very nasty attitude and put me true to the technical department of the cameras.....he told me with also with a attitude that he is going to reset the camera on his side and I must see if it works, so I said To him my wife are in town at this moment so he said when she back I must sheck....still nothing now I started from the beginning to contacting the ......needless to say still no response
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
