Very Unhappy!!!

About a year and a half ago I called Car Track to cancel my contract, was told I must pay a penalty of R3600 as I aggreged to a three-year contract. I decided not to cancel as the penalty was more than the remaining debts (till the end of my contract).

My contract ended on 01/08/2022, to me this means “NO MORE DEBT ORDERS”. To my surprise another debt went off end of August. I reversed it as it was unauthorized. Today I get a call from your accounts department saying I need to settle the account; I asked the lady about my contract and she confirmed that it ended on 01/08/2022 and is now on a ‘month to month’. I was never told about this month to month and when I asked one of the consultants why I wasn’t called and advised she said ‘WE NEVER CALL’ so I’m now entering into an agreement I know nothing about HOW??? Please cancel this contract because the past three years have been unpleasant.