Very unhappy client of Cartrack

Good day

i would like to share my experience as a Cartrack client. i have cancelled my service with Cartrack on the 20/02/2026 because of a faulty tracking device that keeps draining my battery and i have to jumpstart my vehicle every day. i had my battery tested and it tested fine, so i had an Auto electrician have a look at my vehicle and i was advised by him that the tracking device i have in my vehicle was faulty and it is draining my battery. I have been asking Cartrack to remove the devise for my vehicle and still it is not removed. because of all the jumpstarting it had now damage my radio. i have mentioned this to Cartrack (Bongeka Sikhakhane) but it seems that i am not taken seriously. i have also mention that warn them that i will be taking this mater further if i do not get a response but with no success.

I have no other choice but to do the following

It seems like Joshua Victor CEO of Cartrack SA, i have to mention him because Bongeka Sikhakhane does not want to give me any other managers contact details to get my issue resolved.

I hope that some higher than Bongeka Sikhakhane will get in contact with me after this otherwise i will be forced to open a case with the ombudsman..

kind regards Martin Deysel ***